Lunar Galas Policies
At Lunar Galas, we are committed to creating magical experiences rooted in lore, myth, and meaningful connection. To ensure a smooth and respectful experience for all, please take note of the following policies:
1. Business Communications Only
Please contact us via email only for business-related matters. Inquiries about tickets, event logistics, collaborations, or press are welcome. Personal messages or unsolicited outreach may not receive a response.
2. Timeliness for Smaller Events
Our smaller events are intentionally designed to be intimate and immersive. Out of respect for the experience and other attendees, we ask that you arrive on time so the schedule can proceed smoothly for all guests.
3. No Refunds — Ticket Exchange Only
All ticket sales are final. We do not offer refunds. However, tickets may be transferred or exchanged. Contact us to let us know who you are transferring the ticket to.
4. Behavior Expectations
We reserve the right to ask any attendee to leave if their behavior disrupts the experience or makes others feel unsafe.
5. Health & Accessibility
We strive to make our events as inclusive and accommodating as possible. Please reach out ahead of time if you have any specific accessibility needs or sensitivities.
6. Code of Conduct
Lunar Galas is a space for respect, imagination, and transformation. Discrimination, harassment, or inappropriate behavior of any kind will not be tolerated.
Thank you for being part of our magical community. We look forward to welcoming you under the moonlight